- A DIGITAL COPY of your Personalized Tree. A print is not included, if you are interested in adding a print to your order, Add Prints HERE.
- High Resolution Digital Print File (the file is NOT alterable).
Purchase does NOT include any research. You must be prepared to provide all of the names.
- Your file can be made to any size that you like, but sizes that look best with this print: *11×17, 12×18, 13×19, 20×30 *may be too small if you have lots of names
- The art and file remain the sole property of Branches, the file that you purchase only allows you to print the file yourself.
- The file is for Personal Use Only.
- It may NOT be sold or used for any type of profit.
- The file is a flat jpeg file, sized to your preference, you may NOT alter the file in any way.
- You may print the file as many times as you like. Prints may be given as gifts to others, but the file must remain with the purchaser.
Turnaround Times :
All turnaround times start AFTER we receive BOTH, payment AND name submissions. Turnaround times are subject to change based on communication time, and other unforeseen issues. We are usually on the quicker side, but during the Holidays and other busy times, we can be running longer than stated. Feel free to contact us if you need to know a more specific time frame. Digital Files take 3-7 Business Days (M-F) to be sent via Email. If you order a print(s), that turnaround time, is added after the Digital File is completed.
Proofing: After your names are submitted, we will send you a low resolution file for proofing purposes. At that point we will make any changes that need to be made, and send a new proof, if needed. Once a proof is approved, there are no further changes made. It is important that you very carefully review your proof!
Refunds: Due to the custom nature of these art pieces, all orders are NON-REFUNDABLE. Please make your purchases carefully and feel free to ask us any questions that you might have before purchase. We will do all that we can to ensure that you are more than pleased with your final product!