Description
Please read all of the information below and feel free to contact us if you have any questions at all.
PURCHASE INCLUDES:
- A high resolution DIGITAL FILE, and the RIGHTS to print that file (the file is NOT alterable).
- Your file is made custom to suit your family, in the size you choose.
- The file and art remains the property of Branches, but you have permission to print file as many times as you like. You may take them to the printer of your choice, or you may add our fine art printing options to your order HERE.
- Purchase does NOT include any research. You must be prepared to provide all names, dates, etc.
PRICING BREAKDOWN (because these are fully custom, this is a guide ONLY, some trees may differ slightly):
To get a quote from us before you make your purchase feel free to contact us before purchase. Please provide a general layout of your family (Example: Child 1 has 2 kids, Child 2 has 5 kids, 1 of them has 1 child, Child 3 has 2 kids, Child 4 has no children, etc.) We need to know the layout, NOT just the number of family members.
- Base Price : $100 *This is NOT the final price! This is the deposit only and it must be paid before any work is started on the custom tree.
- Cost Per Name: $5.00
- Cost Per Blank Space: $5.00 *This is for all the spaces created to balance out the tree.
**Click through images above for examples of pricing.
PAYMENT:
- You must purchase this listing (the deposit/base price) for work on your tree to begin.
- After your tree is complete, but BEFORE your file is delivered, you must pay the remaining balance (Cost per Name + Cost Per Blank Space).
DIGITAL FILE TERMS OF USE:
- The art and file remain the sole property of Branches, the file that you receive via email allows you to print the file yourself as many times as you like.
- The file is for Personal Use Only.
- The file may NOT be sold or used for any type of profit.
- The file is a flat, JPEG file (non-vector), sized to your preference, you may NOT alter the file in any way.
- You may print the file as many times as you like. Prints may be given as gifts to others, but the file must remain with the original purchaser.
TURNAROUND TIMES:
All turnaround times start AFTER we receive BOTH, payment AND name submissions. Turnaround times are subject to change based on communication time, and other unforeseen issues. We are usually on the quicker side, but during the Holidays and other busy times, we can be running longer than stated. Feel free to contact us if you need to know a more specific time frame.
- Because these trees are so complicated to draw, Digital Files take 1-3 Weeks (M-F) to receive your PROOF, after you have approved your proof, you will receive your High Resolution File with 1-3 Business Days.
- If you order a print(s), turnaround time is 3-7 Business Days. **That time is added AFTER the High Resolution Digital File is completed.
PROOFING:
After your names are submitted, we will send you a low resolution file for proofing purposes. At that point we will make any changes that need to be made, and send a new proof, if needed. Once a proof is approved, there are no further changes made. It is important that you very carefully review your proof!
REFUNDS:
Due to the custom nature of these art pieces, all orders are NON-REFUNDABLE. Please make your purchases carefully and feel free to ask us any questions that you might have before purchase. We will do all that we can to ensure that you are more than pleased with your final product!
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